01About TradieNotes
TradieNotes ("we", "us", "our") is an online invoicing tool for UK tradespeople and small businesses, operated by TradieNotes Limited, a company incorporated in New Zealand. By using TradieNotes at tradienotes.co.uk, you agree to these Terms & Conditions.
02The Service
TradieNotes allows you to upload a photo of handwritten site notes or provide voice input, which is processed by artificial intelligence to extract job information and generate a PDF invoice or quote. The service is provided on a pay-per-use basis at £1.00 GBP per invoice or quote export.
03Payment
- Payment is processed securely via Stripe.
- All prices are in Pounds Sterling (GBP).
- Payment of £1.00 GBP is required to download each invoice or quote PDF.
- Bundle credits may be purchased in advance and applied at export. Bundle credits are non-transferable and have no cash value.
- You will be charged only after reviewing your invoice preview and choosing to proceed.
04Refund Policy
Due to the nature of digital goods, payments are non-refundable once a PDF has been generated and delivered.
If you experience a technical failure where payment was taken but no PDF was delivered, please contact us at [email protected] and we will resolve it promptly.
05AI Accuracy Disclaimer
TradieNotes uses artificial intelligence (Google Gemini) to read and interpret handwritten notes and voice input. While we strive for accuracy, AI extraction is not perfect. You are responsible for:
- Reviewing all extracted data before generating your invoice or quote.
- Ensuring all figures, line items, and client details are correct.
- Verifying that the final document meets your requirements before sending it to your client.
TradieNotes accepts no liability for errors in AI-extracted data that result in incorrect invoices or quotes being sent to clients.
06VAT & Tax Compliance
TradieNotes provides invoice and quote generation tools only. We are not registered tax agents, accountants, or legal advisors. You are solely responsible for ensuring your invoices comply with applicable UK tax requirements, including correct VAT treatment for your trade type.
VAT at the standard rate of 20% applies to most trade work. Some work may qualify for reduced or zero rates. TradieNotes adds VAT at the standard 20% rate only when you enter a VAT number; leave it blank if you are not VAT registered. If you tick Reverse charge (CIS), your invoice shows the VAT due and HMRC's reverse charge wording but does not add the VAT to the total, because your customer accounts for it to HMRC. Whether the domestic reverse charge applies to a job is your responsibility. If you are unsure of your VAT obligations, please consult a qualified accountant or HMRC.
07User Accounts
When you create an account, you are responsible for maintaining the security of your login credentials. TradieNotes is not liable for any loss resulting from unauthorised access to your account. You may use the service without creating an account by paying per export.
If you send payment reminders, only send them to your own customers, about money they actually owe you. We limit how many reminder emails can be sent.
08Data & Privacy
Your use of TradieNotes is also governed by our Privacy Policy, which explains how we collect, use, and store your data. Job note images and voice inputs are processed by Google Gemini AI and are subject to Google's data processing terms. We do not sell your data to third parties.
09Intellectual Property
All content, design, and code on tradienotes.co.uk is owned by TradieNotes Limited. You may not reproduce, copy, or redistribute any part of the service without written permission. PDF invoices and quotes generated from your own job data are yours to use freely.
10Limitation of Liability
To the maximum extent permitted by applicable law, TradieNotes shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to loss of income, data, or business opportunity. Our total liability to you for any claim shall not exceed the amount you paid for the specific export giving rise to the claim.
11Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated terms. We will note the date of the most recent update at the top of this page.
12Contact
For any questions about these terms, contact us at [email protected].
13Governing Law
TradieNotes Limited is incorporated in New Zealand. These terms are governed by the laws of New Zealand, without regard to conflict of law principles. Nothing in these terms limits any rights you may have under the consumer protection laws of your own jurisdiction. For UK users, you retain any rights provided under applicable UK consumer protection law.
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